It is possible to see messages in the QDB from trusted senders. This simply means that they have not yet responded to the AntiSpam Alert message with your AntiSpam Passcode. In this case you can manually allow them by pressing either the Allow Sender button, which will allow only that exact email address or you may press the Allow Domain button, which will allow everyone in that senders’ domain to send you email messages.
When browsing
the QDB you may see annoying spam messages from the same addresses or even a
single address. Generally you can leave them in the QDB and they will be
deleted after the their hold-time expires. Optionally, you can manually block
them by pressing either the Block Sender button, which will block only that
exact email address or you may press the Block Domain button, which will block
everyone in that senders’ domain to send you email messages
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