Manually Deleting Spam from the QDB

If left alone, a spam message sitting in the QDB will be deleted from your mail server after the Hold-Time has elapsed for each individual message. Optionally, you can use the Delete button to immediately remove any spam messages from your mail server.  To delete spam messages: 

1.     Open the Quarantine Database from the Main Control screen.

2.     Make sure you have the correct Email Account selected in the Email Account dropdown control.

3.     Select the messages you want to purge.  To select more that one messages, press the control key while clicking on messages.  To select all  messages, press the Select All button.

4.    Press the Delete button to remove the selected messages. The next time you access your email, all deleted messages will be removed from your mail server.

5.     Press OK to exit the Quarantine Database.


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